Contact Us
We'd love to hear from you
Have a question about a product, your order, or need help choosing the right item for your baby? We're here to help.
WhatsApp (Fastest Response)
Message us on WhatsApp and we'll respond within 2 hours during business hours. This is the fastest way to reach us.
Business Hours
Monday – Friday: 8am – 5pm
Saturday: 9am – 1pm
Sunday & Public Holidays: Closed
Order Queries
Please have your order number ready when you contact us. You'll find it in your order confirmation email.
Returns & Refunds
For returns, please WhatsApp us with your order number and a photo of the item. We'll guide you through the process. See our Refund Policy for full details.
Delivery Queries
If your order hasn't arrived within the estimated timeframe, WhatsApp us with your order number and tracking number and we'll follow up with the courier on your behalf.